Ability to communicate effectively with co-workers and clients.
Minimum of high school diploma or equivalent. .
Must be fluent in English and Mandarin

Assist Financial Advisor in reviewing client accounts.

Answer phones, take messages, and respond to client requests, when appropriate.

Communicate regularly with clients on items such as monthly statements provide full customer service.

Full knowledge of the Firm"s operations systems

Interact with operations staff to address issues and problems

Type correspondence for Financial Advisor, following Firm guidelines

Maintain files for Financial Advisors on clients and products

Provide follow-up with clients and operations staff

Investigate and resolve operational problems.

Alert Management to policy violations, if applicable.

Obtains investment and product information for Financial Advisor.

Perform other duties, as assigned by Management.