Since 1975, TUMI has been creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. Designed in America, for Global Citizens everywhere. The brand is sold in over 260 stores from New York to Paris to London and Tokyo, as well as the world’s top department and specialty stores and travel retail in more than 75 countries.
Manages and coordinates the daily operations of the store and the daily activities of the sales staff engaged in promoting and selling products to ensure customer satisfaction.
Maximizes sales by building high performing teams, enhancing our brand image in the market, and ensuring a consistent superior customer experience.
Develops new customer relationships and interacts with existing customers to increase sales.
Attains monthly sales, conversion and other KPI goals.
In addition to intelligence, high energy and visionary thinking, the ideal candidates will have related luxury or specialty retail experience, a good selling presence and superior customer service skills. Fluency in both Mandarin Chinese and English is required.
TUMI is an equal opportunity employer.