We are seeking a highly responsible, self-motivated and organized person that thrives in both individual and team assignments. The ideal person would be committed to using the best practices to achieve organizational goals, is EXTREMELY proficient with computers (knowledge of formulas and pivot tables in Microsoft Excel is a must!), has a solid background in customer service and a "can do" approach to daily tasks.
The position's responsibilities include but are not limited to:
Answering phone calls - Corresponding with customers and managing customer returns
Data entry - Assisting warehouse with maintaining inventory, RMAs and any other logistics they need help with
**Computer literacy required, especially with Excel!**
Freight quotes, scheduling appointments, pickups and deliveries
Any other general office work as assigned by management
Minimum requirements:
An "attitude of service"
Bilingual- Fluency in English & Mandarin required
Good people skills, ability to multitask and work under pressure
Good organizational skills