Office Manager/HR Specialist 

Founded in the heart of the Silicon Valley USA in 2007, Lulutrip is the market leading Online Travel Agency (OTA) serving Chinese clients worldwide. 

A fun, energetic travel e-commerce company, we are currently seeking for an experience and enthusiastic Office Manager who wants to develop on her/his HR skills.

Key Responsibilities:

● Responsible for the efficient and productive day-to-day operations of the office facilities.

● Supervise the maintenance and housekeeping for office facilities.

● Support recruitment and be responsible for induction process.

● Support HR initiatives & benefits.

● Other administrative functions as required.

● Support management in creating a fun and professional working environment.

The Ideal Candidate will have the following: 

● Min 2 years’ experience as Office Manager.

● Excellent communication skills (both verbal and written).

● Ability to motivate him/herself and other work colleagues.

● Ability to manage multiple tasks and projects.

● Work well under pressure and thrive in a fast paced environment.

● Willing to take initiative to excel in an entrepreneurial environment. 

● Must have a high level of accountability and responsibility for safeguarding confidential information.

● Experience in handling payroll.

● Experience in handling employee benefits such as Medical, Dental, Vision, 401K Plan, Stock Options.

● Experience in supporting in H1B, green card applications.

Accounts Receivable Specialist - Bilingual in English & Chinese

Key Responsibilities:
● Create invoices, apply payment, and process account adjustments 
● Ensure efficient, timely and accurate payment of accounts.
● Contact customers via verbal and written communication to secure payment on delinquent accounts
● Research payment issues involving disputed items, adjustments and credits 
● Develop and maintain daily, weekly, and monthly reports 
● Proactively implement changes in workflow, procedures and systems to improve the timeliness, efficiency and effectiveness of collection efforts

The Ideal Candidate will have the following:
● 2+ years of solid AR experience.
● Bachelor’s degree required.
● Accounting/Finance Degree preferred.
● Experience in reconciling customer accounts (invoices/payments/adjustments)
● Intermediate knowledge of MS Excel to include, worksheet formatting, creating formulas, sorting, etc.
● Strong attention to detail, organized, ability to work with cross functional teams, and ability to multi- task
● Be team oriented and have confidence in dealing with people at all organizational levels.
● Excellent verbal and written communication skills and ability to deal effectively with customers

If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.  We are an Equal Opportunity Employer and we can only consider candidates who are eligible to work in the US and are able to provide relevant supporting documentation.