California Communications Access Foundation (CCAF) is seeking a Marketing Specialist II to provide invoicing and other marketing support for the California Communications Access Foundation (CCAF) and the Deaf and Disabled Telecommunications Program (DDTP). The person in this role will be responsible for coordinating Marketing support efforts, leading invoicing reconciliation, maintaining vendor relationships, and collaborating with internal -and external consumer and other partners.

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Contracts/Invoices/Reports
Continuously monitoring updates and revisions to various marketing and vendor contracts; process invoices, prepare reports, charts and graphs; compile spreadsheets; assist with vendor contracts and renewals; collaborate on a monthly basis with designated staff; and assist the Marketing Manager with Monthly DDTP Operational and Administrative Reports.

- Marketing Materials
Coordinate and manage translation projects of approved English documents, flyers, signs, captioning, etc. into supported languages (Spanish, Chinese, Hmong, Vietnamese, and Russian); use design programs to design print and web-based materials; maintain and update the DDTP and CCAF websites.

- Communications
Communicate frequently with suppliers, vendors, public consumers, and advisory committee members; maintain vendor relationships; interface regularly with all levels of DDTP personnel to coordinate Marketing projects and events; provide logistical and resource planning for Marketing activities; gather and disseminate marketing information to other DDTP department heads and/or vendors as needed.

- Research/Data Entry
Research statistical data, design methods, marketing techniques, and potential Community Based Organization (CBO) partnerships; participate in conducting surveys and focus groups; perform data-entry tasks as needed.

- Additional Responsibilities
Perform other duties as directed by the Marketing Department Manager, including participation in the development of new marketing collateral and website and working toward becoming a certified translator and interpreter of English, Mandarin, Cantonese and other languages as needed, as well as special projects with multiple department involvement as well as cross-functional activities.

REQUIRED QUALIFICATIONS

• - Education and Work Experience

A minimum of four years of professional invoice processing, database maintenance, and customer service experience and completion of college-level courses.

• - Language Skills

Fluent in conversational and written English and Cantonese/Mandarin/Chinese.

Have the ability to secure interpreter and translation certifications in English and Cantonese/Mandarin/Chinese or other languages, as needed or required by employer.

• - Technical and Mathematical Skills

Strong PC computer experience: Microsoft Office including Word, Access, Excel, and PowerPoint, Outlook, as well as, relational database applications. Experience with website development and maintenance and conducting Internet research. Familiarity with the basic principles of design software.

Strong mathematical skills: Experienced in performing basic to intermediate mathematical computations, including rates, ratios, and percentages. Must have basic invoice processing knowledge.

DESIRED QUALIFICATIONS

• - Education and Work Experience

Bachelor’s degree in a relevant field and a minimum of two years of professional invoice processing, database maintenance, and customer service experience.

• Language Skills

Ability to communicate in American Sign Language (ASL).

• Technical and Mathematical Skills

Knowledge of and experience using design software (e.g., InDesign); strong website development and maintenance; and website report generation.

Travel: 
The Marketing Specialist II may be required to travel occasionally within the State of California.

WHAT WE OFFER
CCAF offers a comprehensive compensation and benefits package, including a competitive salary, a bonus plan, medical, dental, and vision coverage, 401(k) employer sponsored retirement plan, generous paid vacation, sick leave, and holidays.

Successful candidate must pass a criminal background check.

CCAF is an Equal Opportunity Employer. Persons with disabilities are strongly encouraged to apply. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.