Develops and retains a quality residential client base of Real Estate Agents and Brokers, Lenders, Builders, Agents, Attorneys and others through the acquisition of new business and maintenance of existing customers. Sales Representatives interface with division management, branch manager and escrow staff in carrying out the functions of the position. Sales representatives have an ongoing responsibility for maintaining the customer relationship and servicing the customer's needs throughout the entire sales order, shipping, billing, customer payment, and follow-up for future business process
• Builds client relationships, secures new orders from new customers, and maintains and expands business with existing client base
• Communicates proactively with and responds in a timely manner to clients
• Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.
• Develops and executes a call plan for the area assigned to include calls on and appointments with qualified real estate agents, brokers and their staff, lenders and attorneys
• Assesses individual client needs and develops, presents and implements a plan to meet those needs
• Is highly visible in his/her marketing area by attending real estate industry functions and participating in community and real estate
• Displays or demonstrates product, using samples or catalog, and emphasizes salable features.
• Effectively creates or adapts and delivers group and individual presentations to customer groups, target customers, cooperating agents and others
For this specific position, Mandarin or Cantonese is highly preferred.
• High school diploma or equivalent
• Ability to self-start and high energy level.
• Ability to communicate and resolve interpersonal conflict.
• Enthusiasm to and for customers.
• Knowledge of Microsoft Office applications.
• Meets commitments.
• Speaks clearly and persuasively in positive or negative situations.
* Must have valid Driver's License