Korean Air, established in 1969, is one of the world’s top 20 airlines and operates a fleet of 167 aircrafts that travel to 129 cities in 46 countries. It is a founding member of SkyTeam airline alliance which, together with its 20 members, offers its 612 million annual passengers a worldwide system of more than 15,000 daily flights covering 1,052 destinations in 178 countries.

Korean Air is seeking motivated and talented individuals to fill the position of Passenger Service Agent in our San Francisco airport office.

About the Job

Position: Passenger Service Agent (JOB CODE: SFOSM1612PT)

Location: San Francisco International Airport (SFO)

Job Type: Full-Time

Job Description/Responsibilities

Providing assistance and customer service to passengers by performing various customer service duties in the airport, such as check-in, reservations, ticketing, baggage processing, and ramp service

Comply with all federal, state , and airport authority security requirements and Korean Air’s policies

Perform all other duties assigned or delegated by managers

Job functions may include report generation, general administration, and computer application utilization

Monitor/analyze passenger traffic load

Able to maintain a professional and courteous demeanor under pressure

Requirements

Must be legally authorized to work in the U.S. without sponsorship

Able to work on days, evenings weekends and holidays

Able to work in a fast-paced environment

Previous airline customer service experience a plus

Excellent communication skills, both written and verbal

Preferred Qualifications

Bachelor’s degree in relevant field

Bilingual in Korean, Chinese, or Japanese

Benefits

Discounted airline tickets

Medical, dental, vision, and life insurance, 401K

Paid vacation, sick days, and holidays

Others

Job code (SFOSM1612PT) must be included to be considered

Only qualified applicants will be contacted

Please send your resume to [email protected]

KOREAN AIR is an equal opportunity employer