Topocean Group,a Top 10 NVOCC in the States have grown to be among the world’s leading freight forwarding and logistics service providers. We are searching for motivated individuals who enjoy to work in a diversify and challenging environment for the opening of Customer Service Specialist (Full Time) to provide customer service and total freight solution at our NYC branch.

Responsibilities and Duties

- Work closely and have throughout communication with vendors, truckers and customers to provide freight solutions services

- Handle general shipping documents

- Co-ordinate and arrange shipments

- Monitor and information tracking

- Duties as assigned

Qualifications and Skills

- Good written and verbal communication skills via email, phone and in person

- Prior experience in Freight Forwarding or Logistics field will be a plus

- Motivated team player and willing to learn

- Dispatching experience is preferred

- Have enthusiasm and the drive to succeed

- Fluent in English and bilingual in Chinese is preferred

- Knowledge of Microsoft Word, Excel and Outlook

- Associate Degree

- Must be US Resident

Benefits

- Paid sick/ personal time and vacation

- Comprehensive insurance coverage (medical, dental, vision, life insurance, )

- Company's match for 401(k) plan