The Topocean Group has grown to be among one of the top global supply chain and freight solution company in the US. We are searching for motivated individuals who enjoy problem solving and solutions, and provide sales support for the opening of Customer Service & Inside Sales Assistant position (FullTime) at our SFO branch.

Responsibilities and Duties

- Work closely and have throughout communication with vendors, truckers and customers to provide freight solutions

- High-end customer service & sales support functions

- Handle general shipping documents

- Co-ordinate and arrange shipments

- Monitor and information tracking

- Duties as assigned

Qualifications and Skills

- Good written and verbal communication skills via email, phone and in person

- A self-starter, team player and willing to learn

- Prior Customer Service & Sale experience is preferred

- Have enthusiasm and the drive to succeed

- Fluent in English and bilingual in Chinese is preferred

- Knowledge of Microsoft Word, Excel and Outlook

- Legal status to work in the US

Benefit Perks:

After successfully completing and passing a standard 90-day introductory period. Employee will be provided with the following benefits:

- Medical, dental and vision insurance coverage

- Vacation/ Personal Days combined up to 15 days.

- Annual Performance review and opportunity for salary adjustment and bonus (contingent upon company financials and on-the-job performances)

- 401(k) Retirement Plan with Company’s matching