Overview

Kee Wah Bakery has been serving the San Gabriel Valley Chinese community since 1980s. Due to the increase of Asian immigrants and the higher demand of Asian delicacies, Kee Wah Bakery Los Angeles has expanded its e-commerce portal in the past 10 years. We have been serving the nation since the 1990s.

If you are computer savvy, have previous related experience, fast learner, responsible worker, detail oriented, and good in both English & Chinese (read & write), we welcome you to join our Kee Wah family, the Online Shipping Department, right behind our bakery store!

Expected Duties

Receive/organize daily online orders, from different online channels
Manage products listings on eCommerce/marketing sites
Pick and pack daily orders securely and accurately
Process and print shipping labels
Make sure orders are shipping on time
Process cancellations and tracking orders
Coordinate and communicate with shipping carriers
Respond and communicate with customers and provide excellent customer service through phone and emails
預計職責
接收/組織日常不同的在線渠道網上訂單
管理電子商務/營銷網站上的產品列表
安全準確地挑选和打包每日訂單
處理和打印運輸標籤
確保訂單按時發貨
處理，取消和跟踪訂單
與航運公司協調並溝通
與客戶溝通，通過電話和電子郵件提供卓越的客戶服務

Requirements
Must know English & Chinese
Proficient in English writing
Have previous shipping/eCommerce experience preferred
Extraordinary customer service
Must be proficient in Microsoft Office (Word & Excel)
Proficient in typing Chinese
Must be Able to Prioritize
Ability to solve problems and figure out requirements on his/her own
Self-driven and highly motivated to get the job done
Can prioritize and manage time efficiently, but never afraid to ask for help
Work proactively
Patient; Punctual; Hardworking; Detail oriented
Must able to work during holidays
要求
必須懂英語和中文
精通英語寫作
以前運輸/電子商務經驗是首選
非凡的客戶服務
必須精通Microsoft Office（Word＆Excel）
精通中文輸入
必須能夠優先考慮工作
能夠解決問題並自行解決問題
自我驅動，積極主動地完成工作
可以有效地優先安排和管理時間，但從不害怕尋求幫助
積極主動地工作
耐心; 準時; 用功; 注重細節
必須能夠在假期工作

Education
Must have high school diploma, with legal working status

Working hours: 10am-3pm
6 days a week, including Sunday

Leave a message or text to 626-782-5583, will get back to you within 24 hours.
Or fax application/resume to 626-529-0788, attention to Kee Wah HR