It’s a good chance to join us---Q & D Circuits, founded in 2001, who is the PCB leader in PCB manufacturing in China. Now our US Branch office are set up and located in Tustin, California.We are seeking individuals who love technical challenges and who thrive in a fast-paced, stimulating work environment that rewards innovation and expertise.

POSITION SUMMARY: The Business Development Specialist is responsible for increasing sales, customer retention and growing revenues of assigned accounts. She/he is also responsible for forecasting, market intelligence, customer relations, customer service, account profiling and setting the strategic direction for each customer account.

ESSENTIAL JOB FUNCTIONS:

• Direct the development of a customer retention plan for assigned accounts and be the number one customer retention advocate in the company
• Implement a customer loyalty plan
• Direct the collection and dissemination of information relating to industry trend, competitors and customer expectations for the company to effectively prepare for the changing market conditions
• Work in cooperation with the Sales Manager to provide a seamless working relationship for effective customer service and retention
• Contribute to the development of pricing strategies for products that are consistent with the stated goals of the company (including gross margin goals)
• Contribute to the development and implementation of an advertising and marketing plan for the organization and of the company’s/organization’s strategic direction and goals. Including; programs to assist in the achievement of organizational goals such as customer satisfaction, increased quality of products, on-time shipments, costs reductions and reduced cycle times
• Plan and attend industry trade shows
• Develop, implement and meet annual sales forecast broken down by months
• Ensure strong financial relationships between the company and their customers by managing the implementation of the company’s credit policy
• Provide weekly status updates regarding the customer base to the Sales Manager
• Assist in the preparation of the annual operating budget and capital expense plan
• Responsible for ensuring performance within the established budget and contributing towards the attainment of the targeted gross margin
• Actively pursue and participate in external activities that develop and maintain state-of-the-art thinking and planning capabilities within assigned areas of responsibility
• Be proficient in using internal systems for tracking revenue, entering orders and tracking the status of customer orders
• Other duties as assigned

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

• Bachelor’s degree
• Experience in PCB Sales Manufacturing environment or demonstrated business development skills preferred
• Excellent customer service and follow-up skills with a sense of urgency
• Above average analytical and decision making skills
• Possess strong time management and organization skills
• Must exhibit professionalism, be detail-oriented, and have the ability to multi-task
• Ability to generate sales, strategically penetrate accounts, profile targeted customers and grow revenue
• Excellent verbal and written communications
• Must be available to travel when necessary
• Great computer skills; Microsoft Office (Word, Excel, PowerPoint, etc.) and Sales Database
• Ability to perform at the highest level in a fast-paced environment.

JOb TYPE: FULL TIME