Bilingual ERP Consultant (English / Chinese)

Ecount ERP – Cerritos, CA

Job Description

Ecount ERP, one of leading ERP vendors for the past 20 years, provides a cloud-based software solution to more than 50,000 small and mid-sized businesses worldwide. We are currently seeking a Bilingual ERP Consultant (English/Chinese) for our U.S. branch to provide business development, account management, and customer support. This is a full-time, salaried position located in Cerritos, California.

Principal Duties:
- Contact all inbound leads and manage PPC marketing campaigns
- Establish and develop relationships with current and potential clients
- Act as subject matter expert for clients and provide software consultations
- Perform product demos (on-site or remote) and provide training for new users
- Conduct industry research and competitor analysis to ensure product value
- Suggest software improvements to our designers and developers
- Provide translation and write content for new user manuals/videos and social media

Minimum Qualifications:
- Bilingual in English and Chinese (native/advanced proficiency preferred)
- Four-year college degree in Business Administration, Communications, Marketing, or related field
- Strong problem solving and critical thinking abilities in a fast-paced environment
- Demonstrated ability to be a forward-thinker and manage multiple tasks
- Ability to thrive in a loosely structured work environment typical of start-ups
- Interest in computer software and business management technology tools
- Excellent written and oral communication skills

Desired Qualifications:
- 1-2 years of experience in sales, customer support and/or account management
- Prior ERP experience or business management systems
- Prior experience in B2B sales/marketing

- These aren't required qualifications but desired ones.

Benefits:
- 12 paid days off per year and all federal holidays off (after 90-day probation period)
- Medical insurance coverage available (after 90-day probation period)
- Located in a new office building within steps of the Los Cerritos Center mall and shopping centers
- Monthly team outings and free snacks and coffee

Compensation: $ 40,000

To learn more about Ecount ERP, please visit www.ecounterp.com.

Job Type: Full-time

Please submit your resume to [email protected]